PELATIHAN BAHASA INGGRIS PADA PEMANDU WISATA DI KOTA MANADO

Abstract

The declaration of tourism program ‘Visit Indonesia’ and ‘Pesona Indonesia’ by Indonesian government was expected to increase the prosperity of Indonesian society. Manado, the capital city of North Sulawesi, is one of some Indonesian territories that support the program. As one of the most important aspects in tourism, tour guides needed to be stocked with English speaking skills. This training aimed to train and improve English skills of tour guides, and revealed that the roles such as propriety and giving information. The training was done in Manado and it was discovered that (1) the tour guides in Manado do not functioned well because of the lack of English skills, (2) the propriety in welcoming tourists need more training.

Keywords:  English training, tour guides, propriety